Scripting is essential in scaling your business. Branding is done by all departments saying the same verbiage across the board. It is a culture project as well by everyone getting on the same page.
Script your call center.
Script your sales.
Script your management.
Scripting stops potential quality control, rogue salespeople, and is a management tool.
Scripting is essential in scaling your business. Branding is done by all departments saying the same verbiage across the board. It is a culture project as well by everyone getting on the same page.
Script your call center.
Script your sales.
Script your management.
Scripting stops potential quality control, rogue salespeople, and is a management tool.